Account & Data Management

Delete Your Account & Data

For Snaps — Live Moments with Friends

About Your Data

Snaps — Live Moments with Friends enables community sharing and account-based features. When you create an account, we securely store your profile information, authentication credentials, and user-generated interactions.

You have full rights to request complete deletion of your account and all associated personal records at any time.

Option 1: In-App Account Deletion (Instant)
The fastest and most direct way to delete your account

You can immediately initiate and complete account deletion directly within the Snaps — Live Moments with Friends app:

  1. Open the Snaps — Live Moments with Friends app on your mobile device.
  2. Navigate to your Profile or Settings.
  3. Select Account.
  4. Tap Delete Account and confirm your choice.

In-app deletion takes effect immediately. Your authentication tokens, profile details, and private data are erased from our active database.

Web Account & Data Deletion Request
Cannot access the app? Submit a web deletion request below. We process requests within 30 days in accordance with Google Play Data Safety policies.
What Data Is Deleted vs. Retained

Permanently Deleted Data

  • Account email & authentication credentials
  • Profile username, display name & bio
  • Drafts, saved bookmarks & private collections
  • Push notification device tokens & IP logs
  • Direct user preferences and local cache

Retention & Anonymization

  • Public voting tallies remain aggregated without personal attribution.
  • Temporary encrypted server backups (purged within 30 days).
  • Security or fraud prevention logs required by law.
Need Help with Account or Data?

If you have any questions regarding your data privacy, account deletion, or personal data requests, reach out directly to:

📧 support@owlabs.com